Interview

  

As I walked into the prestigious Sheraton Grand Palace hotel in Indore, India, in November 2020, I couldn't help but felt excited. I was about to be interviewed for an intern position, a coveted opportunity to gain valuable experience in the hospitality industry and also it was part of my undergraduate syllabus. The interview was conducted by the training manager Mr. Amit Negi, who exuded an air of professionalism and expertise.

 Throughout the interview, I strived to answer the questions fully and effectively, drawing on my previous experiences and skills as I was part of lots of events in my college. The training manager asked about my educational background, relevant coursework, and my passion for the hospitality industry. I spoke passionately about my desire to provide exceptional customer service and create memorable experiences for guests as I was interested in Front Office department.

 I made sure to highlight my interpersonal and communication skills, emphasizing my ability to work effectively in a team and adapt to different situations. I also discussed my attention to detail and organizational skills, which I believed would be valuable in a fast-paced and demanding environment like the Sheraton Grand Palace.

 During the interview, I backed my self and I was pretty confident. While I was nervous about the competition and my ability to stand out among other candidates, I had confidence in my qualifications and enthusiasm for the role. I strived to maintain a professional and enthusiastic demeanor, ensuring that my passion for the industry shone through my words and body language.

 After what felt like an eternity, I received the good news: I had been selected for the internship position at Sheraton Grand Palace! I felt a surge of joy and relief, knowing that my hard work and dedication had paid off and top of that I was the 1^st intern to be hired at that moment or in that round.

Here is my picture with my Training Manager Mr. Amit Negi

 

Reflecting on the experience, I realized that preparation played a crucial role in my success. I had researched the hotel like number of rooms, names of the restaurants and cuisine served, names of the heads of the department, familiarized myself with its values and mission, and practiced potential interview questions. This preparation allowed me to answer questions confidently and showcase my knowledge and enthusiasm for the hotel and the industry and the Training manager were really impressed by my answers and the way I delivered them

The interview experience taught me the importance of showcasing my strengths and unique qualities while remaining humble and attentive to the needs of the employer. It also highlighted the significance of effective communication and the ability to articulate my passion and commitment clearly along with a fearless yet confident attitude ( O’Rourke, 2019).

Overall, the interview process at Sheraton Grand Palace was a significant milestone in my professional journey. It affirmed my passion for the hospitality industry and provided me with a valuable opportunity to showcase my skills and potential. I am excited to embark on this internship and contribute to the success of Sheraton Grand Palace while gaining invaluable experience and learning opportunities and at the end of my tenure of my internship I was the only intern who got job offer letter from 2 departments one was Human Resource and another was front office.

This letter was given to me by my Human Resource Manager. 

Reference:

O’Rourke, J.S. (2019) ‘All speakers get nervous’, The Truth about Confident Presenting, pp. 127–130. doi:10.2307/j.ctvb1htf9.36.